All Things Art Online

FAQ

How can I place an order on artlyink?

You can order on artlyink by simply browsing the products you want, adding your favourites to the cart, and proceeding to checkout

What payment methods do you accept?

Artlyink supports a variety of payment options for your convenience, including major credit and debit cards, net banking, UPI, and digital wallets.

Is it safe to make payments on artlyink?

Yes, completely. Every transaction on our platform is fully encrypted and handled via highly secure payment gateways.

How long will it take to receive my order?

Your delivery timeframe depends on your shipping address and the delivery option you pick at checkout. You can find these details on the individual product pages as well as in your order confirmation email.

How can I track my order?

As soon as your package is dispatched, we will send you a tracking link and courier information via email or SMS. You can monitor your shipment directly on our site or the courier’s platform using your order ID or AWB number.

Do you deliver across India?

Yes, artlyink ships all over India, covering major metropolitan areas as well as Tier 1 and Tier 2 cities.

What should I do if my parcel is damaged upon delivery?

If your package arrives damaged, please alert us within 48 hours. Make sure to keep the product unused, take photos of the damaged box/packaging, and retain the packaging materials for 3 to 4 days, as discarding them early or failing to provide sufficient details may void your claim.

How do I initiate a return?

As soon as your package is dispatched, we will send you a tracking link and courier information via email or SMS. You can monitor your shipment directly on our site or the courier’s platform using your order ID or AWB number.

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